Refund policy

DOA Policy:  Things can happen in transit that can affect the health of the coral.

My policy is as simple as this, if your stuff is doa when it arrives I will replace, usually in a future order as this is the most economical way to get you replacements.    Please do not expect me to re-ship you one  or two corals that were doa.

If you coral comes in alive, but doesn't make it after a few days, I will work with you on replacements.  Realize there is a difference between Dead on arrival and  subsequent acclimation issues that are out of my control. 

Sometimes I may ask to see a pic at my own discretion.